The complete solution

Customer Support
Made Simple

Streamline your customer conversations and deliver exceptional support experiences that keep your customers happy.

Save

Time

Boost

Efficiency

Increase

Satisfaction

Made in Europe

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Unified Inbox

Knowledge Base

Feedback Tracking

Bug Reports

Everything You Need

Powerful features designed to help your team deliver exceptional customer support

Unified Inbox

Manage all customer conversations from one central place. Stay organized and respond faster.

Quick Responses

Help your team respond to customers quickly with powerful tools designed for efficiency.

Knowledge Base

Build a comprehensive help center for your customers to find answers on their own.

Changelog

Keep your customers informed with product updates and new feature announcements.

Analytics & Insights

Monitor your support metrics and gain insights to continuously improve your customer experience.

Team Collaboration

Work together seamlessly with your team to resolve customer issues faster.

Knowledge Base

Help Customers Help Themselves

Build a beautiful self-service knowledge base. Reduce support tickets and empower customers to find answers instantly.

  • Organized Categories

    Structure your content into logical categories for easy navigation

  • Powerful Search

    Help customers find answers quickly with instant search

  • Article Analytics

    See which articles are most helpful and what customers search for

Knowledge Base Interface

Complete Knowledge Base
Everything You Need

Build a comprehensive help center that empowers customers to find answers on their own.

Nested Categories

Organize articles in hierarchical categories and subcategories for intuitive navigation.

Smart Search

Instant full-text search helps customers find exactly what they need in seconds.

Content Analytics

Track article views, search queries, and identify content gaps to improve your help center.

Public & Private Articles

Control visibility with public articles for customers and private ones for your team.

Turn Customer Feedback
Into Action

Capture, organize, and act on customer feedback in one centralized place. Every conversation is an opportunity to improve your product.

Multi-Channel Collection

Capture feedback from email, in-app widgets, support tickets, and more in one place. Centralize all customer input for better insights.

Multi-Channel Feedback Collection

AI-Powered Insights

Automatically detect sentiment, categorize themes, and surface trending topics. Let AI help you identify what matters most to your customers.

AI-Powered Insights Dashboard

Impact Tracking

Monitor which feedback leads to product changes and measure improvements.

Customer Engagement

Let customers upvote ideas, comment on suggestions, and engage with your roadmap.

Public Feedback Boards

Collect feature requests and suggestions directly from your customers in one place.

Actionable Insights

Identify trends and patterns to drive product decisions with confidence.

Research shows that customers are 4x more likely to remain loyal when they see their feedback being acted upon. A transparent feedback loop isn't just good practice—it's a retention strategy.

Bug Reports

Track Bugs With Transparency

Give your team and customers visibility into bug reports and fixes. Build trust through transparent bug management.

  • Public Bug Board

    Optional public board where customers can see reported bugs and their status

  • Status Tracking

    Track bugs through stages: reported, in progress, resolved, and verified

  • Priority Management

    Categorize and prioritize bugs to focus on what matters most

Bug Tracking Interface

Complete Bug Management
Transparent & Efficient

Track, prioritize, and resolve bugs with full visibility for your team and customers.

Public Transparency

Optional public bug board builds trust by showing customers you're actively addressing issues.

Workflow Stages

Track bugs through customizable stages from reported to verified, keeping everyone informed.

Smart Prioritization

Tag bugs by severity and impact to ensure your team focuses on what matters most.

Integration Ready

Connect with your issue tracker and automatically sync bug statuses and updates.

Changelog

Share What's New

Keep customers informed and excited with a beautiful changelog. Build transparency and trust by showcasing your progress.

  • Rich Content

    Write engaging updates with formatting, images, and embeds

  • Email Notifications

    Automatically notify subscribers about new releases and updates

  • Update Analytics

    Track which updates generate the most interest and engagement

Changelog Interface

Beautiful Product Updates
Keep Everyone Informed

Share your product evolution with engaging changelogs that customers actually want to read.

Rich Media Support

Add images, videos, and formatting to make your updates visually appealing and engaging.

Smart Notifications

Automatically email subscribers about new updates with customizable digest frequency.

Engagement Analytics

See which updates resonate with your audience and track subscriber growth over time.

Update Categories

Organize releases by type: new features, improvements, bug fixes, and more.

Embeddable Widget

Chat Widget That Works Everywhere

Add our lightweight chat widget to any website in seconds. Customizable, fast, and designed to blend seamlessly with your brand.

Live Chat
Knowledge Base
Changelog
Feedback
Bug Reports
AI-Powered
Unified Inbox

All Conversations, One Place

Bring together widget chats, emails, and third-party platforms into a single unified inbox. Never miss a message again.

Email
Telegram
Support Tickets
Slack
Discord
WhatsApp

Frequently Asked Questions

Everything you need to know about Revirow

What is Revirow?

Revirow is a comprehensive customer support platform that combines feedback collection, bug tracking, knowledge base, changelog, and live chat into one unified solution. We help teams deliver exceptional customer experiences while staying organized and efficient.

How does the feedback collection work?

Our feedback system captures input from multiple channels including email, in-app widgets, and support tickets. It automatically categorizes feedback by topic and sentiment, making it easy to identify trends and prioritize product improvements.

Can I make my bug board public?

Yes! You can choose to make your bug board public, allowing customers to see reported issues and their current status. This transparency builds trust and reduces duplicate reports. You can also keep it private for internal use only.

Is there a free trial?

We'll offer a free trial when we launch. Sign up for our waitlist to be notified when Revirow becomes available and get early access to all features.

Can I customize the knowledge base for my brand?

Absolutely! Your knowledge base is fully customizable with your branding, colors, and domain. You can organize articles in nested categories, control visibility, and customize the layout to match your website.

How does the changelog work?

Create beautiful product updates with rich media support including images and videos. Subscribers can opt-in to receive email notifications about new releases, and you can track engagement to see which updates resonate with your audience.

Ready to get started?

Start delivering better customer support today.

Revirow

All-in-one customer support platform with live chat, knowledge base, feedback boards, bug tracking, changelog, and more.

© 2025 Revirow. All rights reserved.

Made in Europe

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